If you have any questions about our products or would like help to determine whether or not your pet is a good candidate please don't hesitate to reach out to info@bionicpets.org
Disclaimer: If devices are purchased without consulting a Bionic Pets team member or a veterinarian familiar with our products, the customer understands that full refunds cannot be given if casting kits are sent and the device ordered is incorrect or the animal is not a candidate for the product ordered. If contacted, Bionic Pets can issue a refund minus the processing fee of $150. Devices are custom made based on the cast provided, the pictures on this page are for reference. Once a device has begun fabrication, Bionic Pets reserves the right to evaluate refunds on a case by case basis depending on the amount of work already completed
