Privacy policy

Bionic Pets values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with us through our website, email, phone, SMS, or MMS.
Information We Collect
We may collect the following types of information:
● Name
● Phone number
● Email address
● Message content, including SMS and MMS communications
● Photos of animals shared for service-related purposes
● Scheduling and inquiry-related information
How We Use Your Information
We use your information solely to:
● Respond to inquiries
● Coordinate scheduling and services
● Communicate regarding animal care or services
● Exchange photos of animals as part of service coordination
● Provide customer support
We do not use your information for marketing or promotional purposes.
SMS and MMS Communications
If you communicate with us via SMS or MMS, message content and related data may be stored to support service-related conversations and record keeping.
Information Sharing
We do not sell or rent your personal information. Information may only be shared if required by law or to protect our legal rights.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

SMS Terms & Conditions
SMS Purpose
Bionic Pets uses SMS and MMS messaging for conversational purposes only, including:
● Appointment scheduling and coordination
● Responding to inquiries
● Service-related updates
● Sharing photos of animals related to services
We do not send marketing or promotional messages.
Message Frequency
Message frequency varies based on your interaction with us.
Opt-In
By initiating a text message conversation with us, you consent to receive SMS or MMS messages related to your inquiry or service.
Opt-Out
You may opt out at any time by replying STOP to any message. You will no longer receive SMS or MMS communications unless you initiate a new conversation.
Help
Reply HELP for assistance or contact us at info@bionicpets.org.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier.
Privacy
We do not sell, rent, or share your mobile information with third parties or affiliates for marketing or promotional purposes. All categories outlined in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: info@bionicpets.org
Website: https://bionicpets.org/